Faq
Have Questions?
How Long Should I Run My Pumps?
Run your pump 6 to 12 hours per day, depending on pool size and usage. In
summer or warm climates, aim for the higher end.
How Do I Back Wash My Filter?
1. Turn off the pump.
2. Set the valve to "Backwash".
3. Turn on the pump and run until the water is clear (about 2-3 minutes).
4. Turn off the pump and set the valve to "Rinse".
5. Turn on for 30 seconds, then set the valve back to "Filter".
○ For cartridge filters, remove and rinse with a hose instead.
What Is Normal Pressure For My Filter?
● Most filters run at 10-20 psi.
● If pressure increases by 8-10 psi, backwash or clean the filter.
● Low pressure may indicate a blockage or air leak.
What Should I Do When The Temperature Is Below Freezing?
✅ Keep the pump running to prevent freezing.
✅ Use a pool cover to retain heat.
✅ If the pump is off, drain the pipes and equipment to avoid damage.
How Often Should I Backwash My Filter?
● Backwash when pressure increases by 8-10 psi or about every 2-4 weeks,
depending on usage.
● Avoid overdoing it to save water and chemicals.
My Pool Is Losing Water! What Should I Do?
● Do the bucket test: Fill a bucket with water and place it in the pool. If the pool
water level drops faster than the bucket, there may be a leak.
● Check seals and plumbing for leaks.
● Turn off the pump and observe: If water loss stops, it may be a plumbing issue.
● Contact a professional for major leaks.